Creating an account
How do I register for the Parent Portal?
To create an account you will need to have received an email with an activation link from your child's school. If you have lost the activation email from the school please contact them so that they can send you another one. Once you click on the link ...
Once I have submitted the questionnaire do I get confirmation?
Once I have submitted the questionnaire, do I get confirmation? Once you have submitted the questionnaire: A confirmation message will appear on the screen to let you know your submission was successful. You will also receive a confirmation email ...
I am unable to submit the questionnaire.
You are only able to submit the questionnaire if you have answered all the mandatory questions. Look back through the questionnaire and see if any of the sections are highlighted (see image below). Once you have answered the question you should be ...
I have lost my invitation email
If you have lost the invitation email from the school or school health team, please contact them so that they can send you another one. Click on the link in the email sent by the school or school health team and register your account by filling in ...
EXPLAINER VIDEO - WATCH HERE
I don't understand one of the questions. Who can I ask?
I don't understand one of the questions. Who can I ask? If you do not understand one of the questions in the questionnaire or consent form, we suggest you contact the relevant health team. You will find their contact information in the email sent by ...
My child is moving schools. How will they receive their immunisation?
Your child's new school will send you the information on the immunisation programme in their area.
I have forgotten my username and /or password. What do I do?
If you know your username and have already registered click on the 'forgot password' link. You will receive an email to reset your password. Your username is the email that is registered with your child's school. If you have forgotten which email ...
How do I get started?
To create an account you will need to have received an email with an activation link from your child's school. If you have lost the activation email from the school please contact them so that they can send you another one. Once you click on the link ...