How do I raise a technical support request?

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• Can I take my child to the GP for their vaccination?

  Generally all school aged vaccinations are provided by the school immunisation team. The GP’s can vaccinate in certain circumstances, but usually only if the child has missed their vaccinations after the school year it was due. Occasionally, the team ...

• Where do I login to the Parent Portal?

  If you have already registered on the Parent Portal, you can log in using the invitation link sent by your child's school or the School Health Team. Lost Your Invitation Link? If you no longer have the link, please contact our Support Hub, and we’ll ...

• The link I have doesn't work or just takes me to a login screen?

  If the link you have been sent does not work or takes you just to a login screen there are a couple of things you can do: 1. Download the letter onto your device, then open it. If you click on the link directly from the email, it might be in preview ...

• How to add another child in the parent portal

  Adding Another Child to a Form If your children attend the same school and are invited to take part in the same health programmes (e.g., twins), you can create a new form for them. However, if your child attends a different school or is due to take ...

• How do I know if my form has been submitted?

  Submission Status – What to Expect Once you’ve submitted your form, you’ll receive a confirmation email with details of any next steps. If you don’t see it in your inbox, be sure to check your Spam or Junk folder, just in case! If you were required ...