Dear Parent Portal Users,

We would like to inform parents and carers that, due to a temporary disruption in our system’s automation, some of you may have received notifications about the availability of documents or letters later than intended.

We understand the importance of timely communication and sincerely apologise for any inconvenience this may have caused. Our technical team has now resolved the issue, and notifications are once again being sent out as expected.

We appreciate your patience and understanding. If you believe you are still missing any information, please don’t hesitate to contact us on parentsupport@schoolscreener.com or your local school health team for support.

Thank you,